Delivery & Returns
Delivery & Returns
Thank you for your order of WooHa, we deliver throughout the UK.
Delivery Rates UK
Orders under £30 £6 per order. *Exclusions apply
Orders over £30 Free delivery. *Exclusions apply
We aim to deliver your order within 4-5 working days. However, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control. We shall contact you to let you know if we are having any problems getting an item to you within that time. Delivery will be made to the shipping address specified when you complete your order. Where delivery requires a signatory upon receipt, all items must be signed for by an adult aged 18 years or over. A delivery driver will not deliver alcohol to any persons under the age of 18. Deliveries are collected Monday to Friday and therefore orders processed after Midday on a Friday will not be sent out until the following Monday.
*Northern Ireland, Isle of Man, Isle of Wight and Isles of Scilly – postcodes BT, IM, TR21-25, PO31-41. £13.25
We take no responsibility for orders delivered incorrectly or returned as a result of incorrect delivery details. Please ensure delivery details are correct at the time of order.
We currently don’t deliver internationally or to BFPO. However if you're in Europe you can order through Amazon.
Ordering from our Online Shop
Once you order you’ll receive a confirmation email that your order has gone through and then we’ll send another email with the tracking number for your order.
Refunds & Returns
We will replace any goods that are damaged and refunds are at our discretion. Please contact team WooHa by emailing firstname.lastname@example.org with your order number.
For merchandise we cannot accept returns. For damaged merchandise please contact customer service and a replacement item will be issued.
For order queries from Amazon please contact Amazon direct, as we don't have sight of your order, thank you.